What happens during a prolonged vacancy?

The utility only bills for service when the meter is active. If a site is vacant, the meter may be shut off, in which case cost recovery will resume when a successor customer opens an account at that site.

If the utility misses cost recovery due to inactivity at the meter, the utility can extend the cost recovery period to collect the missed payment cycles. If the cumulative period of inactivity extends beyond the continued functioning of the upgrade, the utility may choose to charge-off the investment as uncollectible.